Q1: Are products original?
A1: We are the owner of Blackview, this is Blackview official store, all products are 100% original.
Q2: Does product have warranty? How can I Claim?
A2: We offer 12months warranty, if you have any problems, please contact our customers service, we will do our best to solvethe problem ASAP.
Q3: Do I still need to pay custom fee?
A3: Shipping from China, the order price doesn’t include custom tax fee ( Except European countries). Different countries countries have different customs rules. After we hand your package to the shipping carrier, the carrier will adjust the declaration based on your local custom policies.
For European countries, the order price less than€150 includes VAT, this order doesn’t need pay tax fee again. While the order price over€150 doesn’t include VAT, buyer need to pay tax.
Noted:Buyers are responsible for (in case) all tax or VAT under any circumstances
Q4: How to track my logistic information
A4: If you choose the Aliexpress Standard shipping, then you can check the tracking information from this site: