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Refund Policy Template


Last modified: 02/02/2021



 is committed to your satisfaction. However, if things do not go as planned, we are happy to issue refund to customers.




To be eligible for return and refund, the following steps must be taken:

  1. Refund must be requested in writing by contacting sales@gmart.com.gh
  2. Request of refund must be made within 7 days of the original purchase date
  3. Shapewears must be returned to Umart immediately, according to the instructions you will receive once contacting sales@gmart.com.gh as directed in step 1.
  4. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Umart sole, reasonable discretion.


We are happy to issue full refund if item did not arrive, the description did not match what was on our site and was damaged before before delivery.


 is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Umart ( sales@gmart.com.gh)  for any questions related to our policy, or simply to let us know how we can help.

28 Waheed Street, Marsden
Qld 4132

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